A “Secure connection error” typically occurs when a browser is unable to establish a secure (HTTPS) connection with a website or when there is an issue with the website’s SSL/TLS certificate. Here are some steps you can take to fix this error:
- Check the website’s SSL/TLS certificate: Make sure that the website’s SSL/TLS certificate is valid and not expired. Also, check if the certificate is trusted by the browser, some of the common reasons for not being trusted is due to the certificate not being issued by a trusted authority or the certificate being self-signed.
- Clear the browser’s cache: Clearing the browser’s cache may help to resolve the issue if the error is caused by a cached version of the website’s SSL/TLS certificate.
- Check the browser’s settings: Make sure that your browser is configured to use a secure connection and that it is not blocking SSL/TLS certificates.
- Update the browser: Make sure that your browser is up-to-date. Some browser versions may have bugs that cause secure connection errors.
- Check your network connection: Make sure that your network connection is stable and not experiencing any issues.
- Check your firewall: Make sure that your firewall is not blocking the connection to the website.
- Contact the website’s administrator: If none of the above steps have helped, you may need to contact the website’s administrator to report the issue and ask for assistance.
- Contact the support: If none of the above steps have helped, you may need to contact the support team of the website or the hosting provider.
It’s worth noting that the cause of this error can be specific to the application or website, so it is important to check the documentation of the application or the website to see if there is any information about this error and how to fix it.
